SAML Authorization Error Code 8030

Problem Description:

When logging in via SAML/SEO authentication you received Error Code 8030.


SaaS: Version 4.53.0 and newer
Hybrid: Version 4.53.0 and newer
On-Premise: Version 4.53.0 and newer


  • Review your SAML configuration and setup
  • If appropriate allow Access without Environment and Role assignments.
  • Define Environment and Role for each Group


The default access mode for users using SAML with no specific authorization (users without specific Environments and Roles assigned to them in the SAML assertion) was set to ‘No_Access’. This happens when the SAML assertion is not including the SAML groups attribute and also the SAML_BASIC_SSO_MODE_DEFAULT_ROLE property was set to No_Access.