SAML Authorization Error Code 8030

Problem Description:

When logging in via SAML/SEO authentication you received Error Code 8030.

Environment:

SaaS: Version 4.53.0 and newer
Hybrid: Version 4.53.0 and newer
On-Premise: Version 4.53.0 and newer

Resolution:

  • Review your SAML configuration and setup
  • If appropriate allow Access without Environment and Role assignments.
  • Define Environment and Role for each Group

Cause:

The default access mode for users using SAML with no specific authorization (users without specific Environments and Roles assigned to them in the SAML assertion) was set to ‘No_Access’. This happens when the SAML assertion is not including the SAML groups attribute and also the SAML_BASIC_SSO_MODE_DEFAULT_ROLE property was set to No_Access.