SAML Authorization Error Code 8001

Problem Description:

When following a direct link to a snapshot you received Error Code 8001.


SaaS: Version 4.53.0 and newer
Hybrid: Version 4.53.0 and newer
On-Premise: Version 4.53.0 and newer


  • Contact your SAML Administrator or Manager and ask to have access to this environment.


You are trying to access a specific environment dashboard or a specific ARC screen using a direct link, and this user has no permissions in this environment.