SAML Authorization Error Code 8001

Problem Description:

When following a direct link to a snapshot you received Error Code 8001.

Environment:

SaaS: Version 4.53.0 and newer
Hybrid: Version 4.53.0 and newer
On-Premise: Version 4.53.0 and newer

Resolution:

  • Contact your SAML Administrator or Manager and ask to have access to this environment.

Cause:

You are trying to access a specific environment dashboard or a specific ARC screen using a direct link, and this user has no permissions in this environment.