Invalid api token

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Description: Oftentimes, we might run into a response error of INVALID_TOKEN with a message stating the Token is not valid when we are sending a request to an API.

The following might be one of the reasons why we see the issue,

  1. The API Key may no longer exist. To check and see if the API key exists, For First Gen, you can view it under Security → Access Management → API Keys and for Next Gen, My Profile → My API Keys

  2. The API Key is incompatible with the API endpoint you send a request to. The API key created for First Gen is only compatible with accessing the First Gen REST API and the same with Next Gen.

  3. The API Key might have reached it TTL for the token generated under a given service account.

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